Disconnect your Apple device from your connected
devices and iCloud. For detailed instructions,
refer to the Removal
Guide.
Step
2
Visit any iStudio
store (excluding Airport
Terminal locations) for a device assessment.
Step
3
Receive the trade-in value of your device and
immediately apply it towards the purchase of a
new device.
1 / of3
Please contact us at [email protected]
if you have other enquiries. Trade-in program is provided by
"Carousell".
Frequently Asked Questions
What do I need to bring along?
You will be required to bring your
charger and cable for laptops.
What if I do not like the value after
assessment?
You can choose to not accept the trade-in
value, but the value shown is final.
Can multiple devices be traded in during the
same transaction?
Unfortunately, only one device can be
traded in per transaction.
Do I get to keep the memory card from the
trade-in devices?
We recommend that you remove and keep all
your memory cards before you trade-in a
device
Would I be able to get back my old device
back after the trade-in?
You would not be able to retrieve your
old device as all trade-ins are final.
Prior to trading in your device, we
recommend backing up all your important
content such as contacts, photos,
videos, etc.
Can I trade-in my device if it does not
work?
We would not be able to assess your
device if we are unable to power on your
device.
What if my device is not found in the
trade-in device list?
You can head down to our stores to get
your device assessed by our iStudio
Experts to check if it is accepted.
Collapsible content
Terms and Conditions
Customer affirms that s/he is at
least legally 18 years of age.
"Customer" means the undersigned
that is the owner of the Product or
has been authorised by the owner of
the Product to make decisions on the
Product.
The Trade-in programme is provided
to iStudio customers by Laku6 as a
third party company. Apple is not a
party in the transaction.
Laku6 and iStudio reserve the right
to refuse, cancel, or limit the
programme for any reason and may
change these terms and conditions at
any time without prior notice.
The Programme is provided for lawful
purposes only, to the extent
permitted by law, Customer agrees to
indemnify iStudio, Laku6, its
affiliate and any of its directors,
officers, employees, affiliates,
subsidiaries or agents from and
against claims brought against any
of them arising from Customer's
breach of terms and conditions of
the Programme.
iStudio trade-in programme is only
available at all iStudio stores
(excluding Airport Terminal Stores)
Total trade-in value is not
transferable.
iStudio reserves the right to refuse
any customer's eligibility at any
time in its discretion in the even
of such customer's breach or
suspected breach of any of the terms
and conditions herein without prior
notification or any liability to
such customer whatsoever.
iStudio reserves the right to vary
any term or condition. iStudio will,
where it is practicable to do so,
give customers advance notice (which
may be through written notice,
electronic mail letters, iStudio
website, or such other forms as
iStudio deems appropriate) of such
changes.
This iStudio Trade-in programme is
limited to one (1) device per
eligible trade-in.
Why Shop Online
Click & Collect
Check the stocks availability, order on the way
and simply pick-up when you reach.
Local Delivery
Enjoy complimentary delivery for orders with a
minimum spend of $250.
1 / of2
ION69 - Versi 2026 Portal Utama Super Quality
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AP
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FAQ Pertanyaan Umum Seputar ION69
1
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2
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3
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5
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PROMO